About Us
Started in 2013 to assist businesses with general customer service within the hospitality industry.
Today with ground-breaking innovation, designs, & techniques we strive to design your brand, with official suppliers & quality products we trust enough to complement your brand.
Quetari is proud to support businesses & companies across all customer service industries.
OUR CORE BELIEFS
Over time, the saying, “The customer is always right,” has been long phased out with modern thinking and with time become a long-standing belief that the Customer is always important.
Business in today’s world need a forward-thinking approach & action plan to grown form & profit form mishaps that will always occur in any organisation.
Volume VS Quality
We acknowledge that all organisations need to profit to survive.
However, entities ran on volume alone run the risk of losing standards of quality, and in some cases can see a higher staff turnover, implicating recruitment. & re-hire costs.
In addition, team dynamics and internal staff cultures can reflect on service, with profit being lost.
Assertive Customer Service and Zero Tolerance.
Regardless, employees and staff have the right to feel safe in their workplace as they do their own home.
Whilst many businesses are adopting a zero-tolerance approach, the fact remains that all workplaces have a legal responsibility to protect the wellbeing of their staff.
Professional Customer Service includes being assertive when the need calls for it not only to protect the wellbeing of staff but also from an overall business concern.
Official Commendations and Feedback.
Quetari is proud to recognise great service but also highlight and commend great customer relations.
Our recently introduced commendations program highlights both service standards but also great amazing brands that incorporating great leadership and culture.
Causes We Support
Mental Health Awareness
A cause very close to our hearts.
We have been touched by the pain that comes with losing those succumbing to depression.
We are passionate about mental health in the community & in the workplace, and with an ongoing concern for men’s mental health in the trades industry & military services.
Humane Treatment of Animals
Holding a deeply passionate affection of all animals within the Quetari brand we support causes relating to the humane treatment of all animals including causes that work with wildlife rescue, endangered species, animal adoption and support for those within the grieving process of losing a pet.
Endorsing & Supporting Australian Business
We are proud to support Australian owner
and operated businesses, including small businesses.
As well as equality and acceptance of all people
under one workforce.
Disability inclusion in the Workforce
Supporting workplaces that include a workforce regardless of both physical and intellectual capabilities.
We are proud to work and align ourselves with businesses that support and encourage the inclusion of one united team.
Women in the workplace
Quetari supports women in the workplace, including diversity inclusion, zero bullying and harassment stance.
We are proud to support women’s health in both the workforce and causes such as breast cancer and cervical cancer research.